Terms & Conditions

Delivery Policy 

At ARAYISH, we prioritize the prompt delivery of your orders while ensuring the highest product quality. To maintain our commitment to delivering exceptional products, all items undergo rigorous quality inspections before dispatch. This enables us to offer our valued customers premium-quality merchandise. Once you have successfully placed an order, you will receive a verification email or WhatsApp message for confirmation.

Please note that our orders are shipped only on business days, from Monday to Friday.

To avoid any delays in delivery, kindly provide us with your complete address and accurate contact details. Our courier partner will attempt to contact you using the provided telephone number before arranging the delivery. In the event that they are unable to reach you, the courier will return the parcel to ARAYISH. 

Free Delivery

We offer free delivery to all the orders paid via debit/credit card or Bank transfer is made. 

Please note you now have an option on checkout page for free delivery please select that and make payment via card or bank transfer.

Payment Options

The payment options available are:

  • Credit/Debit Cards
  • Cash on delivery(With Extra Charges)
  • Transfer through banks

(Please note that all orders above Rs. 10,000 will have to pay the amount in advance) 

Cash on Delivery ( COD ) Policy

At ARAYISH, we strive to provide our customers with a seamless and convenient shopping experience. In order to ensure the smooth operation of our Cash on Delivery (COD) service, we have implemented the following policy:

Eligibility for Cash on Delivery:
a. All orders below 10,000 Rupees (PKR) are eligible for Cash on Delivery.
b. Orders with a value exceeding 10,000 Rupees (PKR) are not eligible for Cash on Delivery and must be paid using an alternative payment method, such as credit card, debit card, or online transfer.
Failed Cash on Delivery Attempts:
a. In the event that a customer fails to receive their parcel on a Cash on Delivery order, our courier partner will make reasonable attempts to contact the customer for successful delivery.
b. If, despite these attempts, the customer remains unavailable or unwilling to receive the parcel, our courier partner will return the package to ARAYISH
Consequences of Failed Cash on Delivery Attempts:
a. If a customer fails to receive their parcel on multiple Cash on Delivery orders, and our company receives a ARAYISH response from the courier regarding delivery attempts, ARAYISH  reserves the right to discontinue offering Cash on Delivery as a payment option for future orders placed by the customer.
b. The decision to discontinue Cash on Delivery will be communicated to the customer via email or any other appropriate means of communication.

Service Limitations in Remote Areas:
1. ARAYISH offers Cash on Delivery across Pakistan; however, there may be certain remote areas where our courier partner does not operate.
2. In such cases, customers residing in these remote areas will not have access to Cash on Delivery as a payment option.  They will be required to use alternative payment methods, such as credit card, debit card, or online transfer.

 

We appreciate your cooperation in adhering to this Cash on Delivery policy. Should you have any questions or require further assistance, please feel free to contact our customer support team.

Refund and Cancellation Policy 

Refund or return will only occur if :-
1. The wrong item was sent.
2. The item is defective.
3. The item was damaged in shipping.
You can claim a refund within 14 days from the date of item(s) delivery. In the case of a refund, the customer is responsible for returning the item(s) to us. Once we receive and inspect the item(s), we will process the refund. Please note that cash refunds will only be issued for damaged articles if a fresh replacement is not available. We ensure that all items are in their best condition before dispatch; however, if you receive a damaged article, you can request a full cash refund by emailing us at 

You can cancel your order before it is processed and dispatched. Once the order is shipped, it cannot be canceled. Refunds or cancellations will be made using the original mode of payment and will be processed within 3-7 working days, depending on the payment method used.

For Cash on Delivery orders, once a refund is confirmed, we will issue a gift voucher.

 

CLEARANCE & SALES ITEMS

Please note that the clearance & sale items will not be refunded. Clearance items will not be exchanged for another size or product.

Please note that cash refund will not be issued on the items on sale and clearance. On sale and clearance items, a voucher for the same value will be issued that you can use on any other item.

 

Please note that this policy is subject to change at the discretion of ARAYISH  Any updates or modifications to this policy will be communicated to customers through our website or other appropriate channels